About us

Shaping our future

Omphalos Holdings LLC was registered in Washington State, United States of America on October 15, 2025.

We started the company because we believe every customer interaction should be an experience, not just a transaction. As a husband-and-wife duo with deep roots in Software Engineering and Human Resources, we’ve spent our careers learning how to build better systems and better workplaces.

Now, we’re bringing that passion to serve our broader communities. We are obsessed with the "customer journey"—removing the hurdles, lowering the costs, and creating spaces where people actually want to spend time. With our first private venture, Mailbox Express, we aim to transform the mail receiving experience, combining technical efficiency with a people-first perspective. Whether you’re shipping a gift or picking up your mail, you will be met with a level of service that keeps you coming back.